Grace One · SAFAR

Privacy Policy

Last updated: 5 August 2026

1. Who We Are

This website (graceone.in) is owned and operated by Grace One, registered at Flat A1, ABS-Greens, Lane 1, Vrindavan Garden, Vishwanath Enclave, Sahastradhara Road, Dehradun, Uttarakhand 248001, India (GSTIN: 05AXTPS7154F1ZY). This Privacy Policy explains what information we collect when you use this website or place an order for SAFAR products, and how we use it.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, delivery address, and email address, when you place an order or contact us via WhatsApp, email, or any order form on this site
• Payment-related information necessary to process your order (we do not store full card details — these are handled directly by our payment partners)
• Any message content you send us for customer support or order queries

We do not use cookies or third-party tracking/analytics tools on this website beyond what is required for basic hosting, except that our payment gateway partner, Razorpay, may set cookies and use tracking to process your payment securely and prevent fraud when you choose to check out online.

3. How We Use Your Information

• To process, confirm, and deliver your order
• To contact you about your order status, delivery updates, or support queries
• To respond to questions you send us directly
• With your consent, to share updates about new SAFAR products or offers

We do not sell or rent your personal information to third parties. We share information only with logistics/courier partners and payment processors to the extent necessary to fulfil your order.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. Online payment transactions are processed through our PCI-DSS compliant payment gateway partner, Razorpay — we do not store your card, UPI, or net banking credentials on our own systems.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting our Grievance Officer (details below). We will respond to such requests within a reasonable time and in line with applicable Indian law.

6. Third-Party Links

Our website links to third-party platforms such as Instagram, Facebook, YouTube, and WhatsApp. We are not responsible for the privacy practices of these third-party platforms — please review their respective privacy policies.

7. Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.